Privacy Policy

Welcome to NeuroTribes Australia! We care about your privacy and work hard to protect your personal information. This privacy policy explains what we collect, how we use it, and how we keep it safe.

1. Information We Collect

We may collect these types of personal information:

• Personal Details: Your name, email address, phone number, and postal address when you contact us or sign up for our services.

• Service Details: Information about the services you use or request from us.

• Payment Details: If you make a payment, we may collect payment-related information.

• Website Usage: Information about how you use our website, like pages you visit and clicks you make.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide the services you request.

• To communicate with you about services, updates, and events.

• To improve our website and services.

• To manage payments or refunds.

We will not use your information for purposes unrelated to these without asking for your permission.

3. How We Share Your Information

We do not sell your personal information to anyone. We may share it in the following cases:

• With trusted service providers who help us deliver our services (e.g., payment processors).

• If required by law or if we need to protect our rights or safety.

4. Storing Your Information

We store your personal information securely to protect it from loss, misuse, or unauthorised access. However, no system is 100% secure, and we cannot fully guarantee its safety.

5. Your Privacy Rights

You have the right to:

• Ask to see the personal information we hold about you.

• Correct any incorrect or incomplete information.

• Request that we delete your personal information.

• Withdraw your consent for us to use your personal information.

6. Cookies and Website Tracking

We may use cookies to improve your experience on our website. Cookies are small files stored on your computer. You can disable cookies in your browser settings, but some parts of the website may not work as expected.

7. Contact Us

If you have questions about this privacy policy or want to exercise your privacy rights, you can contact us.